Middle east and Asia event
Free web source for technology events related to all sectors
Achieving Customer Centricity Workshop
Awards - Agriculture - Saudi Arabia
From Aug 6 2017 to Aug 8 2017
Attending price is:2000 USD
 
Share on Facebook         Share on LinkedIn    
 
Achieving Customer Centricity

Research shows that in some industries, although 80+ percent of CEOs think they are delivering good service, only 16% of their clients agree. It is essential to note that it is 3 times cheaper to sell to existing clients, than to on board new ones, and about 6-7 times expensive to get new customers than to keep existing ones.

Bad service experiences are shared to about twice as many people as good experiences. Up to 70% of customers on an average will pay more if they believe they would get a great service experience. Up to 91% of dissatisfied customers will not willingly do business with you again. Then why not to join our Customer Centricity Training and serve your customer at your best to keep them satisfied so that, they can increase revenue for your company.

Why is it Needed: There are real costs vis a vis revenue foregone, expenses incurred, and opportunities missed, arising from not having a great customer service proposition for your clients. In today’s age of technological advancement, increased competition and choice, along with a population demanding more and more of tailored solutions, the only sustainable competitive advantage is having a great service delivery excellence proposition.

Venue address:
jeddha


Sectors: Education
Positions: Chief Customer Officer
Topics: Leadership

       

ISC² CISSP Certification Training Cyber Security Workshop Events and Seminars
ISC² CISSP | Certified Information Systems Security Professional Courses Training | Cyber Security Workshop and Events | DOHA Qatar
ISC² CISSP | Certified Information Systems Security Professional Courses Training | Cyber Security Workshop and Events | Kuwait

Event organizer
CategoryDescription
Event Planner
 
http://www.kpmlearnings.com/event/
Country: India

KPM provides Learning, Coaching and Networking Solutions to suit your budget and specific needs. We shape the organization’s future through providing high quality and yet economical training courses.
“KPM” denotes Key Performance Management which is directed towards the strategic goals of any organisation and few sets of key skills. Our aim is to upgrade and set those key skills that are result oriented and bring organizational excellence by all means.In KPM we provide tailor made practical in-house, open house training programs, conferences and exhibitions solutions with latest industrial and technological trend in today’s competitive business landscape.
Banking, Finance and Accounting
Oil and Gas
HR, Leadership and Management
Power and Mining
It and Cyber Security
Designing, developing and delivering world class networking platform like conferences and tailor-made academic learning programs across all industry sectors including Banking, Finance and Accounting, HR Leadership and Management, IT and Cyber Security, Oil and Gas, Power and Mining are the main USP’s of KPM Learning Solutions





Related event(s)
ISC² CISSP Certification Training Cyber Security Workshop Events and Seminars

Chief Learning Officer Forum , Fall




About us  |  Contact us  |  Partners  |  RSS
© 2017 MySolutionInfo.com