It goes without saying that the financial sector is heavily focused on regulation and compliance, but the sector has also recognised these fundamental changes as an opportunity to improve competiveness and drive business growth. FS organisations are continuing to leverage data to develop new, innovative products and services that align to their customer’s expectations, which in turn, creates a personalised service, and helps drive customer loyalty. But now, the industry is also utilising AI, Machine Learning and other emerging technologies to support their data strategy, which means it is critical they understand how to implement it within different parts of the business to drive the best business outcomes. This year’s forum will guide you through the following key themes: • Gaining competitive advantage: Understanding customer interactions and leveraging data to create new business opportunities, drive innovation, develop new products and increase revenue • Improving business processes: Leveraging data to make improved business decisions and reduce costs • Managing regulatory reporting demands, maintaining compliance and reducing risk and fraud • Embracing financial services technology that will support the data strategy • Ensure that you secure a place at the conference to understand
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