The Customer Experience Exchange for Travel and Hospitality will bring together 60 of the leading minds in CX from across Europe, all of whom are committed to deliver extraordinary experiences for customers.

The Experience Exchange for Travel and Hospitality customizes each individual itinerary to reflect our attendees current initiatives, priorities and future strategic objectives. The agenda is made up of conference sessions, one-on-one business meetings, interactive Think Tank discussions, and other innovative networking opportunities.

The Exchange is not a typical conference, with some key distinguishing features that provide attendees with a truly unique forum in which to participate:
• Attendance is exclusive - Participation is strictly limited to senior executives from leading corporations to facilitate true peer-level networking for our delegation and speakers
• Strategic conference sessions - The intellectual content of the conference programme is specifically designed for the seniority and maturity of the participants and has been developed following 9 months of in-depth research