The Executive Customer Contact Exchange is the “must attend” meeting for C-level and VPs/Directors of Customer Services, Contact, Experience and Operations, to share best practice and improve the future of their customer contact strategy. The Exchange has been put together specifically for senior customer service executives with an agenda that has been tailor made for decision makers within the customer contact field. Join our experts to ensure your contact strategies are as sharp as possible. The Exchange is not your typical conference, it’s key features provide you with a truly unique forum in which to participate including: • Exclusive Attendance- Participation is strictly limited to senior executives from leading corporations to facilitate true peer-level networking. • Strategic conference sessions - The intellectual content of the conference program is specifically designed for the seniority and maturity of the participants and has been developed following 9 months of in-depth research. • An itinerary customized to your current business objectives - Exchange participants customize their agendas by selecting conference sessions, Think Tanks and one-on-one meetings with solution providers that they are most interested in meeting and networking with. • One-on-one business meetings – The business meetings provide an exceptional opportunity for event participants to assess industry-recommended solutions and services that are available to help them achieve their business objectives. For a full list of the solution providers participating please visit our solution provider’s page.
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