In February 2018, the Customer Experience Exchange for Banking Financial Services and Insurance (CX BFSI) will connect 80 C-level executives and VPs/Directors/Heads of CX, Marketing and Digital Strategy from across the industry with a selection of the most innovative solutions and services providers in the CX space to find solutions to their biggest challenges. This is an exclusive invitation-only networking opportunity for senior banking, financial services and insurance executives. Whether you’re struggling with NPS scores, looking to restructure your CX strategy, personalising and humanising your digital CX or in need of employee engagement initiatives, the Customer Experience Exchange BFSI doesn’t just show you what to do, but also how to do it. The CX BFSI Exchange is not a typical conference and there are some key distinguishing features that provide you with a truly unique forum in which to participate: • Attendance is exclusive • Strategic conference sessions • An itinerary customised to your current business objectives • One-on-one business meetings
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