According to the 2013 survey results, total IT revenue for 2013 grow over 2012 by 3% to USD 638 Million, export IT revenue for 2013 grow over 2012 by 8% to USD 324 Million, and domestic IT revenue for 2013 declined over 2012 by 1% to USD 313 Million. ITES revenue for 2013 grow over 2012 by 6% to USD 10.3 Million including USD 2.4 Million as domestic revenue and USD 7.9 Million as exports, Telecom revenues for 2013 according to the Telecommunications Regulatory Commission - TRC declined over 2012 by 6% to USD 1,582 Million. Overall, the ICT and ITES sector revenue for 2013 declined by 4% over 2012 to approximately USD 2.2 billion

The top 10 ICT and ITES export countries are Saudi Arabia (26% of total exports), United States of America (21%), Iraq (12%), Nigeria (7%), United Arab Emirates (6%), British Virgin Islands (5%), Palestine (4%), Qatar (2%), Morocco (2%), Lebanon (1.5%), and the rest of exports distributed on 37 regional and international countries.

int@j and the Ministry of ICT – MoICT conduct jointly the ICT and ITES industry classification and statistics on annual basis based on UN and OECD definition of the ICT and ITES sector and classification based and using ISIC 4.0 to capture the true size and players in the sector in order to reflect the value the sector brings to the country.

Minister of ICT, H.E. Azzam Sleit said. “The ICT and ITES Sector statistics results for 2013 reflect stable and growing exports and demonstrate Jordan as a base to address other markets due to the cooperation between public and private sector, the efforts of the Jordanian companies in developing relevant ICT products and services, and His Majesty King Abdullah II continued support and promotion of the ICT sector”

Chairman of int@j, Mr. Jawad Abbassi noted “The ICT Sector Association of Jordan – int@j position calls for continuing the current Income Tax Exemption on profits generated from exports as a major success and attraction factor for the ICT Sector, any change to this facility will impact the base of the sector companies and will push them outside to tax free zones while keeping their operation in Jordan as cost centers, thus negatively impacting revenues and income coming to Jordan while the interest for all of us is to keep companies headquarters in Jordan and attract and grow companies revenues and economy”

The ICT and ITES industry statistics for the year 2013 indicate growth in IT and ITES employment by 277 jobs to 11,637 direct jobs, Telecom employment declined by 384 jobs to 4,212 as some have joined their previous government jobs after being seconded to telecom companies.
The results indicate the overall employment in the ICT and ITES Sector employment for 2013 to be 15,849 direct jobs, and also indicate growth in the number of ICT and ITES companies in the sector to 540 companies.

The IT sector reflects approximately 32% value added services in domestic revenue and approximately 65% value added services in exports, demonstrating that the IT industry brings high value to the Jordanian economy especially in exports.

Abbassi also noted “The decline in Telecom employment in 2013 and 2014 is due to pressures on Telecom companies profits, market competition, technology advancement, and using mobile applications like WhatsApp and Skype, in addition to three government decisions: recent electricity prices increase, special tax increase on telecom usage and government increase in frequency prices”

The ICT Association of Jordan – int@j further emphasized that “Jordan’s ICT sector remains a vibrant and competitive sector with no monopolies or Government-guaranteed profits. It is a pillar of the economy and a major contributor to the tax base, and it’s important to review and reduce the implications for the ICT sector growth in favor of a competitive, fair, and successful sector with good, fair, and transparent taxes and government revenues”