Selected Unused Payphones to be removed by Batelco

Manama, Bahrain: Batelco, Bahrain's leading telecommunications company is focused on continually reviewing its products and services to best meet the needs of Bahrain's residents. As part of this strategy, the Company is requesting feedback from its customers regarding its public payphones that are selected to be removed.

A number of older payphones which are rarely or never used by the public have been chosen for possible removal. These payphones have been marked with stickers and Batelco asks customers to contact them within 60 days of the date of this announcement with any objection they may have to the removal of these specific phones.

Customers are asked to forward their concerns by calling Batelco Customer Care Helpdesk on 196, available around the clock, every day of the year.

Batelco carried out a similar exercise last year when a number of rarely used payphones were removed following consultation with customers.

"The object of this investigation is to serve our customers better by offering them a chance to raise any concerns they might have with the removal of certain payphones in the selected areas," explained Batelco Group General Manager Media Relations Ahmed Al Janahi.

For further information, please contact Batelco Public Relations Office
Public.Relations@btc.com.bh / Fax +973 17611898

Press release posted on: Jul 8 2012

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Category

Description

Telecommunications

http://www.batelco.com
Country: Bahrain

Bahrain Telecommunications Company (Batelco) is the leading integrated communications provider in the Kingdom of Bahrain and an emerging force among the regions key telecommunications players.

Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East, and remains committed to delivering cutting-edge telecommunications to its customers in Bahrain and the MENA region. The Company's management and staff are driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.

Batelco's specialised services cover the full spectrum of telecommunications solutions for residential and business customers and span a comprehensive range of mobile services, international roaming, high-speed Internet connections, satellite services, WiFi, MPLS IP-VPN network provisioning and management, Datacoms services over fixed, wireless and internet platforms, managed services, systems integration and enterprise solutions.

Batelco has invested US$1.4 billion in Bahrain's telecom infrastructure over the past 26 years, including significant investment in Next Generation Networks infrastructure which has reinforced the Kingdom's position as a leading communications hub. The Company's shares are listed on the Bahrain Stock Exchange with a total capitalization of approx US$ 3.2 billion as of February 2008.

With an ongoing strategy to grow overseas, the Batelco Group incorporates joint venture operations in Jordan, Kuwait, Yemen, Saudi Arabia and Egypt.

Batelco Main Number 17 88 18 81